Terms & Conditions

Last updated: 11 October 2026

1. About us

This website is run by Dredmax Ltd, trading as Little Blind Shop (company number 15971230), registered office 19 Prospect Road, Ossett, West Yorkshire, WF5 8AE. You can contact us at [email protected] or 01924 283284.

2. Your order

When you place an order you will receive an email acknowledging it. Our contract with you starts when we confirm your order by email. We may decline an order, for example if a product is unavailable or a price has been shown incorrectly; if we do, we will tell you and refund any payment in full.

3. Made-to-measure products and your measurements

Our blinds are made to the measurements and options you choose. Please measure carefully using our measuring guide and check your order before paying. We make each blind to the sizes you give us, so we cannot accept responsibility for blinds that do not fit because of incorrect measurements supplied by you. If you are unsure, contact us before ordering and we will help.

4. Prices and payment

Prices are shown in pounds sterling and include everything you need to pay for the product. Delivery within the UK is free. Payment is taken by card through our secure payment provider (Stripe) when you place your order. We never see or store your full card details.

5. Delivery

We deliver to addresses in the United Kingdom. Most orders are dispatched within 7 working days; we will contact you if we expect a delay. Responsibility for the goods passes to you when they are delivered to the address you gave us.

6. Cancelling your order

Because our blinds are made to your own specification, the 14-day right to cancel under the Consumer Contracts Regulations 2013 does not apply once we have started making your order. If you contact us before production starts we will cancel and refund your order in full. Free fabric samples do not need to be returned.

7. Faulty or damaged goods

Your legal rights under the Consumer Rights Act 2015 are not affected. If your blind arrives damaged, is faulty, or is not made to the measurements you ordered, contact us within 30 days of delivery with your order number and photos and we will repair, replace or refund it. See our Returns & Refunds policy.

8. Our responsibility to you

We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care and skill. We are not responsible for loss that is not foreseeable, for business losses, or for problems caused by incorrect measurements or fitting that does not follow the instructions supplied. Nothing in these terms limits our liability where it would be unlawful to do so.

9. Your personal information

We use your personal information only as set out in our Privacy Policy.

10. Complaints and law

If you have a complaint, please contact us at [email protected] or 01924 283284 and we will do our best to put things right. These terms are governed by the law of England and Wales, and you can bring proceedings in the courts of England and Wales, or of Scotland or Northern Ireland if you live there.